Privacy Policy

Effective Date: 07-10-2025

Link Roadways Group (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our mobile application and related services.

1. Information We Collect

We collect only the information necessary to provide and improve our services:

• Account Information: Name, email address, and password provided during sign-up.
• Camera & Photos: Used to capture or upload driver images and documents.
• Contacts (Optional): Accessed only when you choose to share a document via the WhatsApp Business Cloud API.

2. How We Use Your Information

We use your information solely to:

• Create and manage your account for sign-in and app access.
• Enable uploading or selecting images/documents.
• Allow sharing of files through WhatsApp Business Cloud API.
• Provide user support and enhance app performance.

3. Sharing of Information

We do not sell, rent, or trade your personal information. We may share limited data only:

• With trusted service providers (e.g., hosting or WhatsApp API) necessary to operate the app.
• When required by law, regulation, or legal process.
• With your explicit consent for specific sharing activities.

4. Data Retention

We retain your account data and uploaded files only as long as necessary to provide app functionality or comply with legal obligations.

5. Data Security

We apply reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, alteration, or destruction.

6. Your Rights

You have the right to:

• Update or delete your account by contacting our support team.
• Withdraw camera or contact permissions anytime via your device settings.

7. Third-Party Services

The app integrates with the WhatsApp Business Cloud API solely for document sharing. WhatsApp’s separate privacy policy applies when you use that service.

8. Children’s Privacy

Our app is not intended for children under 13 years of age. We do not knowingly collect personal data from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. All changes will be posted within the app or on our official website, and the “Effective Date” will be updated accordingly.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact:

• Company: Link Roadways Private Limited
• Email: info@linkroadways.in
• Address: 254, Ultra Modern Apple Market, Pinjore, Distt. Panchkula - 134101, Haryana, India