Privacy Policy

Link Roadways Private Limited — Effective Date: September 2025

About

Link Roadways (“we”, “our”, “us”) operates the Link Roadways mobile application (“App”). This Privacy Policy explains what information we collect and how we use it.

1. Information We Collect

1.1 Sign-Up Information

We collect the following to create and manage driver accounts:

Name
Phone number
Vehicle details

1.2 Login Information

Drivers log in using phone number and SMS OTP verification. We do not store passwords.

1.3 Location Information

We collect the driver’s current location only when a trip is active. Location is used to update trip status and complete trip records. We do not collect or store location when the driver is not on a trip.

1.4 Device Information

We collect basic device information such as device brand, model, operating system version, Android SDK version, and whether location services are enabled. This information is used only to ensure the App functions properly.

2. Information We Do Not Collect

Contacts
Messages or call logs
Media files
Financial or banking information
Advertising identifiers
Device serial numbers or IMEI
Background location outside active trips

3. How We Use the Information

Account creation and login
Trip management
Showing location during active trips
Improving app performance and compatibility

We do not sell or share data with third parties for advertising.

4. Data Deletion

Drivers can request account deletion anytime by emailing info@linkroadways.com. All related data will be permanently removed.

5. Third-Party Services

We use Firebase for OTP login, database storage, and file storage. Firebase may process basic technical data to deliver its services.

6. Permissions We Use

Location: Required only during active trips.
Camera/Gallery: For document or profile photo uploads.
Internet: For connection to Firebase.

We do not request any unnecessary permissions.

7. Children’s Privacy

The App is not intended for children under 13. We do not knowingly collect data from children.

8. Changes to This Policy

We may update this policy from time to time. Continued use of the App means you accept the updated terms.

9. Contact Us

Link Roadways Private Limited
Email: info@linkroadways.com
Phone: +91-9817821115